Contact Us

Use the form on the right to contact us.

You can edit the text in this area, and change where the contact form on the right submits to, by entering edit mode using the modes on the bottom right. 

2321 Davis St., Unit C
North Chicago, IL


Coffee by the Roast: fresh roasted, small batch, specialty grade coffee. Online. Roasted-to-order, custom coffee ships within 24 hours to any US address. Find your favorite specialty grade coffee or create your own coffee. Buy coffee online and get fresh, custom coffee delivered to your door.

Ask the Roaster, "When will I get my coffee?"

Coffee by the Blog

Coffee by the Roast newsletters, announcements and coming attractions.  New Varieties of Coffee. New Brewing Methods. Recipes. Here's where you find out what Coffee by the Roast is up to.


Ask the Roaster, "When will I get my coffee?"

Carrie Masek

Most of us enjoy instant gratification. Coffee shops and espresso bars make this easy. Walk into the shop, order your coffee and within minutes you're enjoying your favorite coffee drink. It's even quicker if you brew your coffee at home, four to five minutes for most brewing methods. Better yet, you don't have to change out of your pajamas! Cold Brew can be faster still. Once the beans have steeped ( approximately 24 hours), the cold brew concentrate can be stored in the refrigerator and blended with milk or poured over ice in an instant. It's all quick and easy...until the beans run low.

We've received many questions recently about how long it will take to receive our coffee after it's ordered. Often, one of our customers is away from home and running low on coffee. Other times, the customer wants to stock up before guests arrive. So many of you have asked, we thought we'd post the answer as part of our Ask the Roaster blog series.

Most weeks, we roast coffee Monday through Friday. If we receive your order by noon, we'll roast and mail your coffee that day. Depending on the USPS pick up schedule, we may roast orders that arrive after noon, but we want your coffee to be as fresh as possible when you receive it.  That means no sitting in our warehouse overnight. Orders that come in too late to make the day's mail will be roasted and mailed the following day.

Orders that come in after noon on Friday will be roasted and mailed the next business day. On postal holidays, like Labor Day, we roast and mail the orders the morning the post office reopens. For this Labor Day, that means Tuesday, September 4.

Once your coffee leaves here, it's in the hands of the US Postal Service. The USPS is incredibly reliable, but it doesn't guarantee how long it will take to deliver a package. In our experience, though, it's pretty consistent. For those of you who live in the Chicago area, your coffee usually travels overnight and you receive it the next day. For most of the Midwest and larger cities on the coasts, the coffee takes two days. If you live in a smaller city or town in the center of this country, your coffee may take 3 days to get to you. It can take 4 days to get to very rural areas, Hawaii or Alaska.

We always include the tracking number, so you can keep an eye on your coffee as it travels. If you need some for your vacation, or you're expecting coffee loving visitors, please give your order an extra day to travel, just in case. Delayed gratification is one thing, but no one should have to start their day with mediocre coffee!

Thanks for reading our Ask the Roaster blog! If you haven't already ordered this month, don't forget to get your free ½ roast of Sea Salt Breeze. Just write “August” in the box for Additional Instructions when you're finishing up your order and we'll include the ½ roast at no extra charge.

Sharing coffee is our favorite way to enjoy the last few weeks of summer!

~ Carrie, Paul and all of us at Coffee by the Roast